Internal system
Hermes Features & Architecture
Features only matter inside an operating model. We shape Hermes capabilities around the jobs your business must run every day — with clarity, memory, and auditability.
What you get
Role-Based Agents
Reception, dispatch assist, follow-up, and back-office roles stay scoped and accountable.
Tool Orchestration
One workflow can read and write across CRM, calendar, messaging, and finance systems.
Useful Memory
History and preferences inform action without dumping noise into every step.
Auditability
Owners can inspect what happened and why — non-negotiable for production systems.
Where it runs in the business
Specialist Agent Teams
Multiple agents hand off cleanly instead of one overloaded mega-bot.
Template-to-Production Paths
Start from proven workflow patterns, then encode your house rules.
Evaluation Loops
Regression checks keep quality from drifting after each change.
Platform in Service of Operations
Hermes provides the environment to build and run agents with tools, memory, and oversight. Evergreen’s contribution is the operating design: which agents exist, what they may touch, how they hand off, and how owners verify behavior.
Capabilities We Put to Work
Natural-language configuration for business rules, multi-tool orchestration across your stack, persistent customer and job context, and full decision logs so trust is earned with evidence — not vibes.
Built for these operators
Ready for an Internal AI System?
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